My wife has an account in Bangalore and we have been utilizing them for over 6 months now. It has greatly simplified our weekend procuring, no doubts about that. A single end buying the vast majority of items and scheduled shipping, kinds significantly better than other internet sites. The big dilemma is the caliber of persons Performing both equally in purchaser treatment and delivery. They are going to maintain tests your limits, whether or not you take late delivery, early delivery, expired products, spoiled greens, faulty card equipment, missing things, cancelled things, swapped merchandise, the record goes on, and everytime You need to maintain reinforcing your benchmarks and restrictions.
Changes in weights are charged to our wallets after which you can later on in orders are added on the cart. These days After i requested in two orders there was adjustment of 2 rs Every and just one was with the merchandise they mis-shipped then refunded.
Check out dialogue · bigbasket @bigbasket_com 9h Replying to @LiveFromALounge We are going to undoubtedly ahead your feed-back towards the respective crew and ensure we acquire required steps to prevent these incidents in in close proximity to future.
Intentionally attempting to idiot buyers. I put order 2 days back and also the shipping and delivery person contacted me only once to substantiate my tackle. He was simply a Modern society away from me and he stated he couldn’t come across my tackle and still left for one more location without having even informing me. Then i contacted shopper treatment plus they informed he can not arrive now so rescheduled my buy to up coming working day early morning slot and i acquired confirmation message that i would receive my grocery in early morning slot. Upcoming day i waited overall day but no get in touch with no word from them, infact i made an effort to contact them Nonetheless they no reaction and then afterwards very last night somehow phone matured to buyer care and so they said they misplaced get so would swap and purchase and get it shipped upcoming working day evening slot !
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! All of us chucked out your products, unquestionably, along with deducted that people shall now not be likely to sequence bass along with meat by making use of bones by means of Massive Basket. Somewhat unsatisfying!
Check out discussion · bigbasket @bigbasket_com 9h Replying to @kunalsen7684 Thanks for sharing your facts. We've been having this checked and can get back again for you shortly using an update. Kindly spare us some time.
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Their normal solutions are We're going to refund without even knowing what purchaser is going through and 2nd we reorder item to suit your needs but that should be obtainable in up coming supply slot which might be a person total day. Therefore you buy a little something and wait for 2 days to get a blunder by them.
Look at conversation · bigbasket @bigbasket_com 7h Replying to @baba27189 We have been sorry to Have you ever unhappy. Kindly temporary us on the issue together with the order facts via DM, we are going to Check out and should help out accordingly.
Restricted assortment: I necessary a particular brand name of milk solutions, couldn’t locate it on Major Basket. In addition desired a certain model of cookies, couldn't uncover.
Look at discussion · bigbasket @bigbasket_com 8h Replying to @TanuuKunal Thanks for sharing your particulars. We have been having this checked and can get back again for you shortly with an update. Kindly spare us a while.
* Uncomplicated look for options: Easily shop from the past buys with the assistance of SmartBasket, else use our several look for solutions: scan the bar code search, give voice commands, use filters on groups or makes.
Watch dialogue · bigbasket @bigbasket_com 7h Replying to @TanuuKunal We are really let down to hear this. This is definitely not the sort of expertise we'd want you to have.